The buyer is solely responsible for the shipment of wines. By placing an order, you authorize Sunken Cellars to act on your behalf to engage a common carrier to deliver your wine to you.
Legal Drinking Age Required:
You must be of legal drinking age to access this Site. The Company does not sell or serve alcohol to persons under the age of 21. By accessing the Site, you swear and affirm that you are over the age of 21. The Company makes every effort to ensure that alcoholic beverages are not delivered to or served to anyone who is under the age of 21. By accessing this Site, you agree that any alcohol purchased from or received by you from representatives of the Company is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this Site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21, the Company will prosecute you fully to the extent allowable by law.
Government Warning Concerning Health Consequences of Consuming Alcohol:
By accessing this Site, you acknowledge that there is a government warning concerning the health effects of consuming alcoholic beverages:
Government warning: (1) According to the Surgeon General, women should not drink alcoholic beverages during pregnancy because of the risk of birth defects. (2) Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery and may cause health problems. Drink responsibly.
Laws regarding the sale and transportation of alcohol are complex and constantly changing.
The politics, policies, and procedures regarding such sales and transportation are different in every state. If you choose shipping as a delivery method, you are asking us to engage a common carrier to deliver your order to you. We make no representations about the legality of shipping alcohol and by requesting delivery you are expressly warranting that you will ensure compliance with all applicable alcohol shipping laws. The shipment of alcohol into a state is regulated by the recipient state, and you are responsible for compliance with all laws regarding such shipments. You may also make your own shipping arrangements in order to ensure compliance with alcohol shipping laws.
If you require that your alcohol be shipped, you authorize Sunken Cellars to engage a common carrier to deliver the alcohol on your behalf. IF YOU CHOOSE TO SHIP YOUR ALCOHOL TO A NON-RECIPROCAL STATE, YOU ASSUME ALL RESPONSIBILITY FOR COMPLYING WITH YOUR STATE’S LAWS REGARDING ALCOHOL SHIPMENTS.
By arranging for transportation of the alcohol, we are providing a service to, and acting on behalf of you. By utilizing this service from us, you are representing that you are acting in compliance with your local and state laws regarding the purchase, transportation and delivery of alcohol. You further represent that you have obtained any required permission, paid any required fees, are working through properly licensed intermediaries where required, are legally entitled to take possession of alcohol, are legally entitled to take quantities ordered and that you and the person accepting delivery of the alcohol are at least 21 years of age. If, between the date of order and date of arrival, the laws of your state change so as to make it illegal for you to import your shipment, you may return the order for a full refund.
The Buyer is solely responsible for the shipment of alcohol and is responsible for any loss or damage to goods once they have left our premises. By placing an order, you authorize Sunken Cellars to act on your behalf to engage a common carrier to deliver your order to you.
Because we have no control over the temperature conditions at any 3rd party carriers’ warehouses. Please understand that during business hours, your orders are immediately packaged and scheduled for delivery, but may be delayed until ideal conditions for shipment arise. You are reminded that various states impose limitations on the quantity of alcohol that may be purchased and brought into their jurisdiction without requiring the purchaser, the seller, or the shipper to possess certain licenses or permits. Sunken Cellars does NOT, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying for or obtaining any such permits or licenses. Therefore, you are strongly advised to investigate such limitations and to determine the manner in which alcohol may lawfully be brought into other states. You are responsible for all applicable excise, use, and sales taxes due to your state related to the purchase of any taxable goods.
Cancellations And Returns
ALL ALCOHOL SALES ARE FINAL.
Please review the email you receive confirming your order carefully to make sure you ordered the correct alcohol and shipping address. We are not responsible for any incorrect orders placed by the customer.
Any cancellation of any order must be done within 10 days of placing the order and prior to the shipment of the order. All cancellations are subject to a 10% restocking fee, unless there was an error on our behalf. The restocking fee is not a penalty, but compensates us for our loss. When we charge your card, your order is reserved for you. When you cancel your order, your credit card company charges us for both charging your card and subsequently crediting your card for cancellation. Therefore, we will strictly enforce the collection of the restocking fee if your card has been charged. If we have not charged your credit card, you may cancel your order without being subject to the restocking fee.
No order may be canceled after 10 days of placing the order. And no order may be canceled after it has shipped (the shipment is in the possession of the shipping carrier). An address change (shipment re-routing) may be requested by the customer after shipment, but the customer will be responsible for the fee charged by shipping carriers for address changes.
Any return of unopened and undamaged alcohol that was incorrectly sent to the customer (i.e., wrong alcohol or vintage) must be done within 10 days of your receipt of the alcohol. Should this happen, please email or call us to notify us that you are returning the shipment. We will only issue an exchange or refund on returned products that were incorrectly shipped to you. We will not accept the return of any alcohol that has been opened, harmed during transportation, or harmed due to extreme weather conditions.